Significant win for Idox as large planning authority renews contract and extends digital platform

Following a competitive tender process, South Downs National Park Authority (SDNPA) – one of the largest planning authorities in the UK – has awarded a five-year contract to Idox to continue the provision of a streamlined and complete end-to-end Planning solution.

Overseeing an expansive area covering 13 local authorities, SDNPA is the statutory planning authority for the National Park area and the 8th largest in the country in terms of the number of planning applications received each year.

This latest agreement – building on a seven-year relationship with Idox – will see SDNPA continue to benefit from a suite of back office software including Idox Uniform, Enterprise and EDRMS. Hosted and managed by Idox, these systems seamlessly integrate with Idox Public and Consultee Access services to deliver a coordinated, front and back-end solution for both the Authority and its end users.

Keen to extend its digital portfolio, SDNPA has also expanded its contract to include Idox’s OnSite mobile apps for Planning and the Idox Data Management Tool, supporting efficient mobile working and effective automated workflows in line with GDPR.

Carol A Brown, DM Systems and Technical Support Manager at South Downs National Park Authority said: “We are delighted to renew contractual arrangements with Idox for the provision of our Development Management, Appeals and Enforcement solution. As our organisation continues to mature, we look to embrace innovation and technology in our aims to deliver an exemplary statutory planning function. We welcome Idox's commitment to continuing to develop solutions that enable remote access working for our teams and partner authorities, and mobile apps to assist in our continued drive towards paperless working and better on-site data capture.

“We are also pleased to be included as adopters of the Data Management Tool for GDPR, and we look forward to working more closely with Idox in their ambitions to define and deliver enhancements and new additions to their product suite and Managed Services solution for the benefit of all.”

For more information about Idox’s end-to-end Digital Platform, email marketing@idoxgroup.com or visit the website here.